More informationīecause Outlook 2007 and Outlook 2010 use Outlook Hotmail Connector to connect to accounts, this issue only occurs in Outlook 2013. However, the Blocked senders list on is not updated to include the sender of the blocked email message. When the Outlook 2013 client is synchronized with, the email message is also moved to the Junk folder on. If the Outlook 2013 client blocks an email message according to the Blocked Senders list, the email message is moved to the Junk E-Mail folder on the Outlook 2013 client. If you use the Safe Senders and Blocked Senders lists on an Outlook 2013 client, the lists are maintained only on that client. Workaround 3: Block or enable senders in Outlook 2013 When you manually move an email message to or remove an email message from the junk email message folders, the service uses this information to improve its junk email message criteria. Similarly, if you move an email message to or remove an email message from the Junk folder on, the email message is also moved in Outlook 2013. If you manually move an email message to, or remove an email message from, the Junk E-Mail folder in an Outlook 2013 client, the email message is also moved on. Workaround 2: Manually add or remove email messages If you want to back up the lists before you remove them, click the Export to File button in the Junk E-mail Options dialog box in Outlook 2013.
Then, remove the lists from each Outlook 2013 client. To access the Options webpage, click More mail settings on. To use this workaround, add the information from the Safe Senders and Blocked Senders lists in each Outlook 2013 client that you use to the Safe senders and Blocked senders lists on the Options webpage on. Therefore, if an email message is blocked by the service, the email message is not delivered to the Outlook 2013 clients. However, email messages are processed by the service. If you block or enable senders on, the Safe Senders and Blocked Senders lists in the Outlook 2013 clients are not updated.
Instead of configuring the Safe Senders and Blocked Senders lists on each Outlook 2013 client that you use, you can configure the Safe senders and Blocked senders lists on. Workaround 1: Block or enable senders on To work around the issue that's described in the Symptoms section, use one of the following workarounds.
There are several options that you can use to manage the junk email message settings on. However, the EAS protocol does not support the synchronization of the Safe Senders and Blocked Senders lists in the Junk E-mail Options dialog box. This issue occurs because Outlook 2013 uses Exchange ActiveSync (EAS) to connect to the account. accounts include, Msn.com, and accounts.The junk email message settings include the Safe Senders and Blocked Senders lists.However, when going onto the BT website itself and logged into my email account there, I saw there is a Spam folder with my support email in it. The reason I ask is because Ive been waiting days for support for something and I was told to check my Junk Mail. Type Inbox in the "Root folder path" field, press OK and complete the Change Account wizard. Why doesnt W10 Mail have a Spam folder It has a Junk Mail folder though. Uncheck "Mark items for deletion but do not move them automatically" and check "Purge items when switching folders while online".Ģ. You may also have try and see the result:ġ. However, I made the following changes and now my deleted emails are going to the Deleted Items folder. Microsoft does not guarantee the accuracy of this information. Note: Since the web site is not hosted by Microsoft, the link may change without notice. See the following article for more information: Select Block sender: The message will be moved to your Junk Email folder and future messages from that sender will be delivered to your Junk Email folder. Right-click on the message you want to mark as junk and select Junk: 2. To actually delete an item, you’ll need to “Expunge” the item which is called “Purge” in Outlook. To report a junk/phishing message in Outlook 2016/2013 for Windows: 1. Instead of moving it to a Deleted Items folder, it only gets “markedĪs deleted” but will still exist in the original folder.
Deleting messages from an IMAP account works a bit different from other account types. As far as I know, there is no option to select the Deleted Items (Trash) folder for your IMAP account.
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